[問題] q3寄回原廠出保固，東西被搞丟怎辦？

看板VR (虛擬實境)作者sean88056 (sean)時間5小時前 (2025/10/16 15:34)推噓0(0推 0噓 4→)

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我2025/6/28 買了一台Q3 使用了將近2個月的時候在2025/8/28 我的左手控制器就突然連不上主機了嘗試了重置換電池等等各種方法沒有結果後聯繫了原廠準備進行RMA 拿到了FEDEX的單子東西也寄出去了他們也簽收了直到今天都沒有任何進度他們的支援團隊只是一直回復罐頭訊息給我說有任何進度更新會通知我最新的回覆裡面寫 Thank you for reaching out, and I truly understand how challenging this situatio n must be. I’m very sorry for the inconvenience and the delay you're experienci ng. I want to assure you that we’re actively investigating the issue with your pack age. We’re working closely with our team to and ensure it reaches to our wareho use. I completely understand your concern, and I appreciate your patience while we re solve this. Please know that your case is a priority, and I’ll keep you updated with any developments, we’ll make sure to explore alternative solutions to mak e this right for you. Thank you again for bringing this to our attention. If you have any further ques tions or details to share, please don’t hesitate to reply—I’m here to help. Sincerely, Maricar 我是不是可以認定他們把我的東西弄丟了現在在各種拖延我現在該怎麼辦? 有哪位大神有類似經驗... ---- Sent from BePTT on my iPhone 16 Pro -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 1.170.231.187 (臺灣) ※ 文章網址: https://www.ptt.cc/bbs/VR/M.1760600044.A.2E1.html