[問題] q3寄回原廠出保固，東西被搞丟怎辦？
我2025/6/28
買了一台Q3
使用了將近2個月的時候
在2025/8/28
我的左手控制器就突然連不上主機了
嘗試了重置換電池等等各種方法沒有結果後
聯繫了原廠準備進行RMA
拿到了FEDEX的單子
東西也寄出去了
他們也簽收了
直到今天
都沒有任何進度
他們的支援團隊只是一直回復罐頭訊息給我
說有任何進度更新會通知我
最新的回覆裡面寫
Thank you for reaching out, and I truly understand how challenging this situatio
n must be. I’m very sorry for the inconvenience and the delay you're experienci
ng.
I want to assure you that we’re actively investigating the issue with your pack
age. We’re working closely with our team to and ensure it reaches to our wareho
use.
I completely understand your concern, and I appreciate your patience while we re
solve this. Please know that your case is a priority, and I’ll keep you updated
with any developments, we’ll make sure to explore alternative solutions to mak
e this right for you.
Thank you again for bringing this to our attention. If you have any further ques
tions or details to share, please don’t hesitate to reply—I’m here to help.
Sincerely,
Maricar
我是不是可以認定
他們把我的東西弄丟了
現在在各種拖延
我現在該怎麼辦?
有哪位大神有類似經驗...
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