[討論] 首購iphone 16 不推薦在momo通路
本來想換蘋果手機 一起加入果粉行列
預購時也搶到了 用的是悠遊付 結果出現錯誤
變成有新的訂單 但進不去悠遊付了
無論手機端或者桌機端都是
錯誤狀況:
https://imgur.com/h21Y4IW
問了悠遊付的客服 不是他們的問題
剩下的就是momo端
客服無法解決這狀況
主管還幫我取消訂單要我自己再搶
結果....會員限購一台....
根本就是幫我取消訂單且無法再買
之後說要用個案幫我處理
本來會預期開新的賣場給我下
但今天給我的答覆就是沒辦法
然後關於悠遊付的狀況
客服很微婉的建議我明天用信用卡下
以他們的立場當然不能承認
目前後端無法解決此狀況
遇到了就是算你倒霉
然後客服原本只要補償我500折價券
當時聽到氣炸... 靠北了一陣子才改給我
800Mo幣(原本搶到的全站活動)
然後要我自己明天再搶
訂單有了卻無法結帳 真的是很蝦的事...
提供此情況給明天
想在momo搶首購的做個參考
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