Re: [請益] 死雞RMA被拒絕

看板Storage_Zone (儲存裝置)作者dacapo (Dacapo)時間15年前 (2010/04/08 10:38)推噓0(0推 0噓 1→)

留言1則, 1人參與討論串3/3 (看更多)

結果...Returned Un-Repaired (RUR).很麻煩 SEAGATE寄回桃園UPS就不管了打去UPS他們還不幫寄，要自己找黑貓去叼= = 目前保固沒了...不知道拿到後硬碟長怎樣事情演變成這樣真讓我始料未及.... 打了好幾通電話跟寄EMAIL...等早知道不要修了= = 才250G ※ 引述《dacapo (Dacapo)》之銘言： : 我寄信+打電話去死雞客服 : 跟阿六講了一下狀況，阿六要我把這封信寄過去 : 然後我在描述一下情形 : 幾天後收到EMAIL說我的硬碟寄出了 : 不過好像是沒修過的= = : 看來要重寄了@@ : 大家以後要注意不要跟我一樣耍蠢自表QQ : 硬碟上的東西要拔下來 : ※ 引述《dacapo (Dacapo)》之銘言： : : 有人遇過這種狀況嗎....? : : 這樣到底是要我去哪領硬碟 : : Dear Sir/Madam, : : Please be informed that we have received the drive(s) below that are not covered under our limited warranty. These drives are Returned Un-Repaired (RUR). : : The warranty for these drives will be void accordingly. No replacements will be given for the affected RMAs. : : You may make arrangement to collect your drives from our Collection Point after 5 working days from date of this notice. : : Please produce this email as proof of ownership when collecting these drives from our Collection Point.(Original returned site) : : Seagate will scrap any rejected drive not collected within 30 days of notification. No further reminders shall be given. : : Kindly refer to attachment details below. : : RMA Customer Name Part Sn Des Comment : : VMI-Mounting screw hole damage/screw stuck VMI-reject : : * Please take note that there should not be additional drive without authorization from Seagate in your RMA. : : Seagate will perform RUR (Freight collect) on the additional drive(s) to you . You may, however, re-apply a new RMA for the additional drive(s). : : Your understanding and cooperation is greatly appreciated -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 59.126.30.76