[討論] 台星4g第一批一代0月租的,有被收$300?
最近看住家附近的台灣之星收了...
突然我一代終身0月租的門號限制受話,說我沒繳帳單...
於是要找附近的台灣之星,一查之下,據點少得可憐...
想說去7-11 ibon查我欠啥費用?卻只有儲值選項...
打123多次客服,永遠是忙線中,等待不少時間還是沒接通,客服通通忙線中...
有台星第一批一代4g0月租的鄉民,被收$300的嗎?
去年也收我一次,我打電話去反應,才說看到註記免收,今年又來一次收費...想反應卻
聯絡不到客服...
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※ 編輯: pionghouse (180.217.131.125 臺灣), 09/16/2023 19:37:48
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我的是第一批第一天辦的那個門號...
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※ 編輯: pionghouse (112.78.93.33 臺灣), 09/16/2023 23:23:54
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已電洽客服解決...
客服表示方法:
1.每年度有撥打他家(簡訊、上網)
2.若收$300通知簡訊,請電洽客服調帳...
由於客服難接通,日後應偶爾微網或簡訊實在...
※ 編輯: pionghouse (112.78.93.33 臺灣), 09/17/2023 19:49:48
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